For your convenience, some of our most common customer questions are answered right here. Not finding what you want? Reach out directly through our Contact Us page.

Q: “I have not received my refund yet. What can I do to get it?”

A: Refunds generally take a couple weeks from the date your return was filed.  Four to six weeks is not uncommon.  You can check the IRS website under Where’s My Refund to check on the status of your return.  NY state also has a section under Check Your Refund Status where you can check on the status of your return on the NY State Website.

Q: “I made a mistake on my taxes, and now the IRS has turned my life upside-down.”

A: Are you having problems with the IRS? We’re here to help you resolve your tax problems and put an end to the misery that the IRS can put you through. We pride ourselves on being very efficient, affordable, and of course, extremely discreet. The IRS problems will not just go away by themselves; they just keep getting worse with penalties and interest being added each day.